General terms and conditions

Version: 2026
Shef Studio
Nieuwe Zandweg 8, 3461 AH Linschoten
info@shefstudio.com
www.shefstudio.nl

At Shef Studio, we believe it is important to build a good relationship with our clients and to work together in a transparent way. That is why we have created clear and readable general terms and conditions. This way, you know what you can expect from us and what we expect from you.

These general terms and conditions are issued by Shef Studio, registered with the Dutch Chamber of Commerce under number 96345292.
For questions about these general terms and conditions, please contact us at info@shefstudio.com.

Article 1 – General Applicability
These general terms and conditions apply to all offers, quotations, legal relationships and agreements with Shef Studio in which services in the field of video, photography and marketing are provided. Specific agreements made in a written and signed agreement take precedence over these general terms and conditions.

If a situation occurs that is not explicitly described in these terms and conditions, Shef Studio and the Client will work together to find a solution that is acceptable to both parties.

If any provision of these general terms and conditions is void or annulled, the remaining provisions will remain fully in force. Where possible, the provisions will be interpreted in such a way that they remain lawful and valid. If possible, any invalid provisions will be amended in such a way that they become lawful and valid.

The applicability of other purchasing or general terms and conditions is explicitly excluded. Deviations from and additions to these general terms and conditions are only valid if expressly agreed upon in writing by both parties.

Article 2 – Offers
All offers and other statements made by Shef Studio are non-binding, unless Shef Studio has stated otherwise in writing. The Client guarantees the accuracy and completeness of the requirements, specifications and other information provided by or on behalf of the Client on which Shef Studio has based its offer.Article

3 – Price and Payment
All prices are exclusive of VAT and any other government-imposed charges. All prices communicated by Shef Studio are in euros, and the Client must make all payments in euros.

Payment must be made strictly within 14 calendar days after the invoice date, unless otherwise agreed in the quotation.

For projects longer than two months, a standard payment structure applies: 30% in advance upon signing the quotation, 30% after the second month and the remaining amount after delivery, unless otherwise agreed in writing.

Advance payments for equipment rental or location rental are standard for every assignment and will be invoiced in advance.

If the Client does not pay the invoice within the stated payment term, Shef Studio has the right to charge statutory interest in the case of a consumer, or statutory commercial interest in the case of a business, in addition to the outstanding amount.

The full claim of Shef Studio against the Client becomes immediately due and payable if:
a. The Client exceeds the payment term;
b. The Client is declared bankrupt or granted suspension of payment;
c. The Client, if a partnership, is dissolved or liquidated;
d. The Client, if a natural person, is placed under guardianship or passes away.

Advance payments are final and will not be refunded if the Client cancels the assignment, including any costs already incurred by Shef Studio.

Article 4 – Third Parties
Shef Studio may have work carried out by third parties. Articles 7:404, 7:407 paragraph 2 and 7:409 of the Dutch Civil Code do not apply.

Article 5 – Formation of the Assignment
The assignment is established at the moment Shef Studio receives the signed quotation from the Client.

Article 6 – Execution of the Assignment
Shef Studio will carry out the assignment to the best of its knowledge, ability and in accordance with the standards of good professional practice.
Shef Studio may carry out the assignment in different phases and may invoice the completed parts separately.

Shef Studio may suspend the execution of a subsequent phase until the Client has approved the results of the previous phase in writing.

The Client must ensure that all information and materials necessary for the execution of the assignment are provided to Shef Studio in a timely manner.

If the Client does not provide the necessary information or materials on time, Shef Studio may suspend the execution of the assignment and invoice the additional costs resulting from the delay. Shef Studio is not liable for damage caused by incorrect or incomplete information provided by the Client.

Article 7 – Changes and Cancellation
If a shoot day or assignment is cancelled by the Client within four calendar days before the start, 50% of the agreed amount will be charged.

If a shoot day or assignment is cancelled by the Client five or six calendar days before the start, 25% of the agreed amount will be charged.

Shoot days or assignments cancelled more than one week in advance are free of charge, provided that Shef Studio has not yet incurred any costs.

Any costs already incurred by Shef Studio will always be reimbursed by the Client.

If, during the assignment, it becomes clear that it is necessary to change or supplement the content of the assignment for proper execution, the parties will consult with each other.

Shef Studio may increase or decrease the agreed price if the assignment changes. A change to the assignment may also affect the agreed execution period. The Client accepts the possibility of changes to the assignment, price and execution period.

Shef Studio may refuse a request from the Client to change the assignment if this could have qualitative or quantitative consequences for the work.

Article 8 – Suspension and Termination
Shef Studio may suspend the assignment if circumstances beyond its control temporarily prevent Shef Studio from fulfilling its obligations.

If performance becomes permanently impossible, both parties may terminate the assignment for the part that has not yet been performed, without any obligation to pay compensation.

Shef Studio may suspend or terminate the assignment if the Client does not fulfil its obligations, does not fulfil them completely or does not fulfil them on time. In that case, the Client must compensate Shef Studio for any damage or losses.

Article 9 – Rights to Content
Rights to content are determined in consultation with the Client.

Shef Studio retains the right to publish content on its own channels after approval from the Client, unless the content is intended solely for internal use and otherwise agreed.

Article 10 – Liability
Shef Studio is not liable for damage that occurs after the Client has uploaded and approved the content.

Shef Studio is not liable for negative feedback or other consequences of publicly shared content.

Liability is limited to direct damage and, at most, to the amount paid out by Shef Studio’s insurer.

Article 11 – Guarantees
Shef Studio guarantees that the delivered services meet the usual professional standards.

The guarantee does not apply in the event of incorrect use or circumstances outside the control of Shef Studio.

Data remains available at Shef Studio for a maximum of two months. After this period, responsibility for the data lies with the Client.

Article 12 – Complaints
The Client must report visible defects within 14 calendar days after delivery and non-visible defects within 30 calendar days after discovery.

A complaint does not suspend the Client’s payment obligations.

Article 13 – Intellectual Property
Shef Studio retains all rights to developed content and final products.

The Client may only use the content as agreed.

Publication on the portfolio and social media channels of Shef Studio is permitted, unless otherwise agreed in writing.

Article 14 – Force Majeure
Shef Studio is not liable in the event of force majeure and may suspend its obligations.

After two months of force majeure, both parties may terminate the assignment without any obligation to pay compensation.

Article 15 – Applicable Law and Competent Court
Dutch law applies to these general terms and conditions and to all agreements with Shef Studio.

The District Court of The Hague is competent to hear any disputes.